Friend of the Court Annual Grievance Reports


Friend of the Court Statistical Supplement

  • 2003 (813K PDF file)
  • 2002 (550K PDF file)
  • 2001 (271K PDF file)
  • 2000 (202K PDF file)


Friend of the Court Customer Service Report, January 2004

In her January 15, 2003, letter to the Governor, the Attorney General, and all legislators, former Chief Justice Corrigan acknowledged that the ever-increasing volume of family court litigation had triggered a wave of complaints about the Friend of the Court (FOC). Justice Corrigan promised that she would study the problem and then take steps to improve FOC customer service and reduce the number of complaints received by state officeholders. She asked the others to help by forwarding every FOC complaint to the Friend of the Court Bureau (FOCB) for analysis.

The FOCB reviewed 434 complaint letters. About half were addressed directly to the FOCB. The remainder was forwarded by other state officials. The letters in both groups were substantively similar. The charts at the end of this report show where the letters came from and what issues they raised. This report summarizes the problems revealed by those letters and recommends solutions. See the report.

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